Fireplace & Gas Log Service
Keep Your Fireplace and Gas Logs Operating Safely and Efficiently
Serving Irving, Dallas, Fort Worth, Plano, Arlington, and the Entire DFW Metroplex
Our Hearth Service Solutions
Fireplace Service & Repair
Comprehensive fireplace maintenance, diagnostics, and repair services ensuring safe operation, optimal performance, and code compliance for all fireplace types in Dallas-Fort Worth.
Gas Log Service & Repair
Expert gas log cleaning, adjustment, and component replacement services maintaining realistic appearance, safe operation, and efficient performance by NFI-certified professionals.
Why Choose The Fireplace Solution for Service?
4.8 Star Rating
Google Reviews
A+ BBB Rating
Better Business Bureau
NFI Certified
Professional Installation
Locally Owned
Irving, Texas Based
Trustindex verifies that the original source of the review is Google. This company went above and beyond to help me get an old 1920s gas fireplace back up and running. They actually cared about what I wanted. The price was very reasonable,they were right on top of everything every step of the way, Even the installation by the technician Moses Fernandez was extremely professional. He explained everything about my unit and how to operate and maintain it. I will even be using this company only for future maintenance and product needs. jackie french2025-08-20Trustindex verifies that the original source of the review is Google. OMG! THANK YOU SO MUCH! I knew we made the rite choice. Ricardo did an AMAZING job. My wife LOVES our fireplace. And when she's happy, the house is happy 😊 Derrick Lindsey2025-07-25Trustindex verifies that the original source of the review is Google. You ABSOLUTELY MUST use The Fireplace Solution in Irving because they are amazing! Moses and Caleb were super nice and honest and worked very hard for a couple of hours to get my B vent fireplace working again. They replaced a relatively new valve that FlameMasters had put in a couple of years ago that never worked ($800 later) and they also fixed the wall switch and checked out every part of the unit to make sure it was working and they got my fireplace back up and running after 2 long winters of no fire in my fireplace! They were very affordable and only charged for what they did and honestly they could have charged me way more. They are the ONLY fireplace repair company that I will EVER use and I HIGHLY RECOMMEND them! THEY ARE AWESOME!!! Byron Mitchell Sr.2025-05-03Trustindex verifies that the original source of the review is Google. Fantastic experience - they were able to answer all my questions with candid answers. A real pleasure to work with and the type of business you want in your community as your neighbor. Jessica Leza2025-04-17Trustindex verifies that the original source of the review is Google. Excellent service, prompt responses to questions, and detail oriented. Grateful to this company for what they do. Will refer to others. David Crocker2025-04-16Trustindex verifies that the original source of the review is Google. Friendly and helpful. There's a lot of info about fireplaces that they explained to me, knowledgeable and trustworthy. 5 stars! ⭐️ Mimi Williams2025-04-16Trustindex verifies that the original source of the review is Google. We were not familiar with fireplace purchases, and still we had a great experience overall. We received our initial estimate and through several conversations and back and forth figured out what we needed for our project. Everything is installed and looking great! Good people. Jaqi Nightshade2025-04-16Trustindex verifies that the original source of the review is Google. I've used the Fireplace Solution to clean and install new logs and the service is excellent. They are responsive and professional and my last technician, Moses, was exceptional. He was very polite, conscientious and meticulous. He left the fireplace spotless and didn't leave until everything was perfect. 10/10 recommend. Melanie Benwell2024-12-10Trustindex verifies that the original source of the review is Google. I called them as my gas fire place with artificial logs was not working.the technician i forget his name was v thorough in looking at what was wrong.he told me the pilot light was off as all the buttons were turned off.he showed how to turn on the pilot light and then when I worked the wall switch the fire came on in the fire place.He was v humble and ready to teach me how to turn on the pilot light.i will recommend this company for all my gas fireplace needs.Tge tech even cleaned out my fire place.vv nice guy with good knowledge of how the system worked Soma Kovoor2024-11-13Trustindex verifies that the original source of the review is Google. John arrived on time, checked different components of my fireplace and said they were working properly. He cleaned the box and logs and replaced the embers and added some lava rocks. He explained that this was the source of the fireplace smell. He seemed very knowledgeable and happy to explain or answer any questions. I felt good about calling Fireplace Solutions and thought they were trustworthy. Tom Tom Scheeler2024-10-19
Our Simple Service Process
1
Complete Our Service Form
Tell us about your fireplace or gas log service needs and preferred timing.
2
Receive Your Appointment Confirmation
Our team contacts you within 24 hours to find a time that works perfectly for your schedule.
3
Enjoy Expert Service
NFI-certified professionals perform comprehensive service with attention to detail and safety.
4
Relax with Peace of Mind
Your fireplace operates safely and efficiently for years to come with our professional maintenance.
Frequently Asked Questions
What's included in a fireplace inspection?
Fireplaces should be professionally serviced annually before the heating season to ensure safe operation, optimal performance, and code compliance. Regular maintenance prevents costly repairs and extends the life of your fireplace system.
What's included in a fireplace inspection?
Our comprehensive fireplace inspection includes safety assessment, component evaluation, gas line testing (for gas units), ventilation and draft checking, cleaning of accessible components, and detailed reporting with maintenance recommendations.
Do you service all types of fireplaces?
Yes, our NFI-certified technicians service all fireplace types including gas fireplaces, wood-burning fireplaces, gas logs, electric fireplaces, and fireplace inserts. We work with all major brands and manufacturers.
How long does fireplace service take?
Most routine fireplace service appointments take 1-2 hours, depending on the fireplace type and condition. Repairs may require additional time or follow-up visits. We’ll provide a time estimate when scheduling your appointment.